Completion of this class will assist you in selling and maintaining
the Avaya IP Office System

This two day course is designed to enable telephone technicians to install, program and maintain the Avaya IP Office 500 system, Voicemail Pro and Delta Server Software. Training is interactive with participants performing installation and programming functions on a live system. Information will be presented in both verbal and written form followed-up by testing. Optional Friday workshops now available at no additional charge. LAPTOPS REQUIRED.

Enrollment Open

May 5 & 6, 2012

Training held at Atlantel's office

201 Armour Drive NE

Atlanta, GA 30324

Upon successful completion of this course you will be able to:

Identify and describe IP Office hardware components
Install and perform initial configuration of the IP Office system
Install and administer the Manager, Voicemail Pro, & Delta Server software
Set-up accounts and privileges
Configure hardware resources
Configure trunks (analog, PRI, and IP)
Configure T1/PRI parameters
Program terminals and sets
Program system features and functions
Install and program IP sets
Use Voicemail Pro mailboxes
Configure auto-attendant
Configure 1-touch options, dial-by-name, and scheduling
Perform important back-up and restore programming
Upgrading the IP Office

Prerequisite Skills:

Basic fundamental computer skills: How to load a CDROM, How to use a flash drive, How to copy and paste information
Knowledge of telephone installation and wiring
Basic T1/PRI knowledge
Must have a current active email account

Materials supplied to you in this class: