Introduction to Norstar Modular and Compact ICS

 

Completion of this class will assist you in selling and maintaining the 

Norstar Modular and Compact ICS Systems

 

This 2-day course is designed to enable telephone technicians to install, program and maintain the Norstar MICS and CICS systems, Norstar Remote Utilities. Call Pilot and Flash voicemail systems will be touched on briefly. Training is interactive with participants performing installation and programming functions on a live system. Information will be presented in both verbal and written form followed-up by testing.

 

 

Open for Enrollment

April 21 & 22, 2012

Located:

Atlantel Training Office

201 Armour Dr NE

Atlanta, GA 30324

 

Participants MUST bring a LAPTOP




Upon successful completion of this course you will be able to:

• Identify and describe MICS and CICS components
• Install and perform initial configuration of the template
• Set-up accounts and privileges
• Configure hardware resources
• Configure trunks (analog and PRI)
• Configure T1/PRI parameters
• Program terminals and sets
• Program system features and functions
• Configure scheduling of Ringing, Routing and Restriction services
• Upgrading the MICS
• Trouble shooting and isolation of system faults

Prerequisite Skills:

• Basic computer skills
• Knowledge of telephone installation and wiring
• Basic T1/PRI knowledge



Materials supplied to you in this class:

• All software including MICS/CICS 6.1 and Norstar Remote Utilities (NRU-11) CDROM's
• CAT-5 Crossover cable

 

 

*Norstar is a registered trademarks of Nortel and are in no way affiliated with Atlantel, Inc.